hyoju roh
Work
Information
Shipping Policy
Shipping Rates & Delivery Estimates
- Domestic (South Korea) delivery time: 2-3 business days.
- International delivery time: 1-2 weeks based on business days.
- Shipping fee: Free
- Occasional shipping delays may occur.
Shipping Methods
- Products are shipped from South Korea.
- We use Korea Post (EMS) for shipping.
Shipment Confirmation & Order Tracking
- Once your order is shipped, we will send you a shipping confirmation email with a tracking number.
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged Items
- We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
- Please keep all packaging materials and damaged goods before filing a claim.
Refund Policy
- Refunds are only possible before printing production begins after placing an order. No refunds will be issued after printing production has started.
- Please consider your purchase carefully before buying a print.
For any further questions or concerns regarding shipping, please contact our customer service team at hyojurohxx@gmail.com